C3402

We have stayed at pinnacle port for years and loved it. This year was a little more disappointing since the first night we stayed the couch had been replaced without a sleeper sofa and it didn’t reflect on the website. So two people had to sleep on the floor since they did t have beds. The next day I went to the office and the lady argued with me and was kinda insulting asking if I read the website. I told her yes and showed her where it said it slept 6 but now without sleeper sofa only 4 could sleep. Air conditioning wasn’t working correctly and elevator broke down while we were in it. Really think we should be refunded our money. Not the experience that I wanted for my family and lost two days by having to argue with front desk!

The property description was accurate, and we were fairly satisfied. The floors were a little dirty, so we had to sweep. The mattress in the main bedroom is very hard. Also, there was no laundry detergent and only one trash bag. Other than that, there were no other issues with the condo. The views are great! I would recommend this property to a friend.