Rental Policy

RENTAL AGREEMENT- Please read the following agreement carefully. Updated June 2021.. Sign at the bottom and 

return to or fax to 850-234-9625.






Rental Policy

RENTAL AGREEMENT- Please read the following agreement carefully. Updated March 2022.  Sign at the bottom and return to or fax to 850-234-9625.




This agreement constitutes a contract between the person or persons registered (individually or collectively referred to as the “Guest” and Pinnacle Port Vacation Rentals as “Agent”, to rent the premises described. The conditions, limitations, and restrictions described therein are included as part of this agreement, including departure date and check-in and check-out times.

1. Premises, furnishings and equipment: Guest understands that the premises and its furnishings are privately owned. Neither the agent nor the owner of the premises shall be responsible for providing any additional furnishings or equipment not available presently in the premises. In the event of a failure of the heating and air conditioning systems or a major appliance in the premises, and the agent is unable to secure timely repairs thereof after notice of failure from guest, a rate adjustment may be made at the discretion of the Pinnacle Port Vacation Rentals Manager, or an alternate room may be offered. All items in need of replacement from being non-functional during stay, must be to be brought to the attention of management. Any items bought by guest are solely at the guest’s expense and no compensation will be awarded. Note: Our condos are not handicap accessible, so take note that the stairs might be a factor if booking in the A tower.


2. Deposit Policy: Daily, weekly reservations require an advanced payment of 35% of the rental rate, taxes and fees and are required at the time of booking. This amount is applied towards your balance total. All monthly reservations require a $500 down payment toward the balance of their reservation to be paid upon booking.  YOUR FINAL PAYMENT WILL BE AUTOMATICALLY CHARGED TO YOUR CREDIT CARD ON FILE FOURTEEN (14) DAYS PRIOR TO YOUR ARRIVAL.  IF YOUR CREDIT CARD ON FILE IS COMPROMISED, CHANGED, OR DECLINED, IT IS YOUR RESPONSIBILITY TO NOTIFY US AND FURNISH YOUR NEW CREDIT CARD INFORMATION.

3. Limited Damage Waiver: Your reservation includes a $49 Limited Damage Waiver fee applied to the balance. It covers Guest against any accidental damages to the unit or its content for an amount not to exceed $2,000 when reported immediately. This gives our Guest a complete and total peace of mind by knowing “When accidents do happen, you are covered!” This waiver is only valid if an incident is reported prior to check out. If unreported damages are found after departure or as the result of excessive or inappropriate action that resulted in damage, the Guest is then responsible for all damages. It is the responsibility of the Guest to examine the unit and report any broken or damaged areas within 24 hours of arrival. Beyond that time, Guest is subject to pay for damages for any known items of interest.

4. Unit Keys: All keys are to be returned to office or left in box outside office. Key replacement charge, if lost or not returned is $25 per key.

5. Pets: Pets are not allowed in rental units, except those used by persons with hearing and visual impairments.

6. Owner’s closet(s): A locked area in the premises is reserved for the storage of owner’s property and is not included in the rental.  If the lock(s) are broken or damaged during your stay, you will be charged for damages and/or items missing.

7. Sublease or assignment: Guest shall not sublet or assign this agreement without the prior consent of agent.

8. Entry of premises: Agent or an authorized employee or repair person may enter the premises during customary business hours (such limitation not to apply in cases of emergency) for any purpose connected with the cleaning, repair, improvement, care and management of the premises.

9. Substitution of comparable accommodations: Agent has authority from owner to commit the premises for certain periods during the 12 months following the confirmation date of this rental. However, should owner list the premises for sale prior to the dates of the Guest’s occupancy, or should owner occupy the premises as a resident or otherwise prohibit agent from renting the premises notwithstanding owner’s agreement with the agent, the agent may provide Guest the substitute comparable accommodations for the dates of Guest’s occupancy, which Guest agrees to rent under the agreement, provided the substitute comparable accommodations do not have a higher rental than the premises reserved.

10. Compliance with rules and regulations: Guest shall obey all federal, state, and local laws. In addition, Guest shall take all reasonable steps to see that he, members of his family and other occupants of the premises adhere to the rules and regulations applicable to the premises, and the resort property, with the following rules and regulations being cited as of exceptional importance:  Shooting of fireworks and carrying of firearms within the resort is prohibited.

Boat trailers, trailers, motor homes, campers, buses, etc. must be parked and stored only in designated resort areas. A storage fee will apply to all trailers, motor homes, campers, etc. stored on resort property.

The occupancy of the premises, and the use of resort common areas, shall be sufficiently quiet and peaceful so as to not disturb others. The entire resort will recognize quiet hours of 11pm to 7am.

Use of the resort facilities is limited to Guest and members of his party occupying the premises.  Motorized bikes, skateboarding and golf carts are prohibited.

11. Termination of rental: If Guest violates any of the condition or restrictions of this agreement, agent may terminate this agreement and enter the premises. Upon notice of termination of this agreement, Guest and all of guest’s party shall vacate the premises immediately and shall be evicted by the local authorities. 

12. Reservation Balance: The balance of reservation is due no later than 2 weeks prior to arrival. This does not include our winter guests staying two or more consecutive months. We accept cash, certified check, money order, Visa, MasterCard, and Discover.

13. Early check-outs: No refunds for early check-outs or evictions will be given.

14. Loss or Damage: Agent shall not be responsible for any loss or damage of Guest’s property.

15. Age requirements: No guests under the age of 25 unless the unit is occupied by a parent or legal guardian. In addition, the person registering for the unit must be an occupant of the unit for the entire length of stay.

16. Unit capacity: 1 bedroom sleeps a maximum of 4 persons; 2 bedrooms 6; and 3 bedrooms 8. Management has a right to assess additional charges or evict if this maximum is exceeded.

17. Check-in/Check-out: Check-in is 4pm CST Check-out is 10 a.m. CST.  Unauthorized late check outs are subject to(1) day’s rental rate. Another guest may be arriving to occupy that unit and housekeeping needs an appropriate amount of time to clean unit.  Guest WILLBE charged $50 for every 30 minutes the unit is still occupied after check out of 10 a.m. 

18. Smoking: No smoking is allowed in any of our rental units.  If there is evidence that smoking has taken place in the condo, an additional $100 or more can be charged to your credit card to cover the cost of deodorizing the condo. 

19. Dishwasher:  Only dishwasher detergent (NOT DISH LIQUID FOR HAND WASHING DISHES) shall be used in the operation of the dishwasher.   If there is evidence that dish liquid for hand washing dishes has been used, an additional $200 or more can be charged to your credit card to cover the cost of cleaning, damages to the dishwasher or damages resulting from leaks in the unit or surrounding units. 

20. Electric usage:  Guests staying for (1) month or more are responsible for all of electric usage over the following allotted: 1 bdr.- $50/month, 2bdr.-$75/month, 3 bdr.- $100/month.

21. Condo moving:   Guest will be allowed to switch condos (1) time within (7) days of making the reservation with no penalty.  A max of (2) times is permissible and NO moving condos within 14 days prior to arrival date. There is a $50 charge for the second condo move.  This may or may not be stated to you at the time of the second move, due to busy season and possibly being overlooked, but the second move will be charged to your account.

22 . Cancellations: Reservations cancelled within 24 hours after making reservation will receive a full refund of all payments that were made. After the 24 hour period and before the 14 days prior to arrival (within 30 days of arrival for monthly reservations), Guests are subject to a cancellation fee of $50.00.  A renter who cancels inside of the 14 day window prior to arrival will forfeit any payments paid unless we are able to re-rent your reserved unit to a new guest.   We will attempt to run all declined card payments for a total of one time per day for 3 consecutive days.  After that , all non-paid reservations and all no-show reservations will forfeit all paid amounts and the reservation will be cancelled at 10:00 AM the following day with no further notice to Guest.   Inclement weather or early departures do not warrant a refund. Mandatory evacuations will result in rescheduling reservation to be booked within 1 annual year, dated from current arrival date. No exceptions will be made to the cancellation policy.

By signing this Rental Agreement, you are agreeing to rent the property listed for the dates shown, pay the rental and other amounts indicated and agree to all of the above rental policies.

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Guest on reservation

Unit number

Please email a signed copy to or fax to 850-234-9625.


Thank you for choosing Pinnacle Port Vacation Rentals for your vacation destination. We will work to make your visit enjoyable and one that you will want to repeat season after season, year after year.